Shipping policy

 

Standard Shipping is charged at the following rates for the UK:

Standard shipping is sent out via Royal Mail 48, which is a two-day delivery service. It is non-trackable, though there is confirmation of delivery. Standard shipping is dispatched within 1 to 2 working days. We dispatch each day, Monday to Friday. 

  • £1.50 for orders up to £15
  • £2 for orders up to £20
  • £2.50 for orders up to £29.99
  • £2.95 for bulky items* 
  • Free delivery for all UK orders £30 and over.

Express shipping:

Express shipping is sent out via Royal Mail 24, which is a next day delivery service. It is non-trackable, though there is confirmation of delivery. Express items are dispatched within one working day and if ordered before midday, often same day.

The cost is £1-2 higher than the standard shipping rate, depending on the order value.


Overseas shipping:

Postage costs for overseas orders are based upon weight and region. Standard overseas shipping does not include tracking and is the standard Royal Mail International Business Priority service.

Shipping rates are calculated at checkout, before payment.

Delivery times for overseas customers:
Europe: 3 to 5 working days; Rest of World: 6 to 7 working days

Buyers are responsible for any customs and import taxes that may apply.

*Bulky items are items larger than Royal Mail Large Letter (35 x 25 x 2.5 cm). This mostly relates to sewing boxes, craft kits and pincushion's. On each item page you will see that either standard postage or parcel postage (i.e. bulky items) is indicated under the price.